1. Introduction

Express Traduções is committed to protecting the privacy of personal data of our clients, partners and website visitors. This Privacy Policy describes how we collect, use, store and protect your personal information, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018), GDPR and other applicable regulations.

2. Data Collected

We collect the following types of personal data:

• Identification data: full name, email, phone number
• Professional data: area of expertise, experience, qualifications
• Navigation data: IP address, cookies, website access data
• Documents submitted: files for translation, resumes, certificates
• Communication data: messages, quote requests

3. Processing Purposes

We use your personal data for the following purposes:

• Provision of translation and interpretation services
• Communication with clients and interested parties
• Processing of quote requests
• Selection and hiring of translators and interpreters
• Improvement of our services and user experience
• Compliance with legal and regulatory obligations
• Direct marketing (with your consent)

4. Legal Basis

The processing of your personal data is based on the following legal grounds:

• Consent: for marketing and promotional communications
• Contract performance: for provision of contracted services
• Legitimate interest: for service improvement and security
• Legal obligation: to meet tax and labor requirements

5. Data Sharing

Your personal data is not sold, rented or transferred to third parties. We may share information only in the following situations:

• With service providers (Google Drive, email services) under confidentiality agreements
• To comply with legal obligations or court orders
• With your express consent
• To protect the rights, property or security of the company

6. Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. Data is stored on secure servers and maintained for the time necessary to fulfill the described purposes or as required by law.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Confirmation: know if we process your personal data
• Access: obtain a copy of the data we process about you
• Rectification: request correction of incomplete or incorrect data
• Anonymization/Blocking: request anonymization or blocking of data
• Deletion: request deletion of unnecessary data
• Portability: request transfer of data to another provider
• Withdrawal: withdraw consent at any time
• Opposition: object to processing based on legitimate interest

8. Cookies

We use cookies and similar technologies to improve your experience on our website, analyze traffic and personalize content. You can manage your cookie preferences through your browser settings.

9. Changes to this Policy

This Privacy Policy may be updated periodically. We will notify you of significant changes through our website or by email. We recommend reviewing this page regularly.

10. Contact

To exercise your rights, clarify doubts or make complaints about the processing of your personal data, contact us:

If you are not satisfied with our response, you can also file a complaint with the Brazilian National Data Protection Authority (ANPD) or your local data protection authority.