Terms of Use
General conditions for using our services
Effective date: 7/17/2025
1. Acceptance of Terms
By accessing and using the Express Traduções website, you agree to comply with and be bound by the following Terms of Use. If you do not agree with any of these terms, you should not use our website or contract our services. These terms may be updated periodically without prior notice.
2. About Express Traduções
Express Traduções is a company specialized in translation and interpretation services, offering professional linguistic solutions for individuals and businesses. Our services include technical, sworn, simultaneous and consecutive translation in various languages.
3. Website Use
You agree to use the website only for lawful purposes and in accordance with these Terms. It is prohibited to:
- Use the website in any way that could damage, disable or impair its functioning
- Attempt to gain unauthorized access to the website, servers or connected networks
- Transmit material that is illegal, offensive, defamatory or violates third party rights
- Use the website to send spam, viruses or any malicious code
- Interfere with or disrupt the use of the website by other users
- Reverse engineer or attempt to extract source code
4. Services Offered
Express Traduções offers the following services:
- Technical Translation: specialized documents, manuals, reports
- Sworn Translation: official documents with legal validity
- Simultaneous Interpretation: events, conferences, meetings
- Consecutive Interpretation: meetings, interviews, consultations
- Localization: cultural adaptation of content
- Review and Editing: improvement of translated texts
5. Contracting Process
To contract our services, you must provide accurate and complete information. The process includes:
- Sending quote request through the website form
- Document analysis and definition of deadline and price
- Quote approval by the client
- Service execution by qualified professionals
- Delivery of translated material within the agreed deadline
6. Prices and Payment
Prices are defined based on complexity, deadline, languages involved and type of service. Payment can be made through:
- Bank transfer (PIX, TED, DOC)
- Credit or debit card
- Bank slip
Prices are subject to change without prior notice. For urgent services, an additional fee may apply.
7. Delivery Deadlines
Deadlines are established according to the complexity and volume of material. We make every effort to meet agreed deadlines, but are not responsible for delays caused by:
- Force majeure or fortuitous events
- Incomplete or incorrect information provided by the client
- Changes requested by the client during execution
- Technical or connectivity problems
8. Confidentiality
We commit to maintaining absolute confidentiality about all documents and information received. Our translators and employees sign confidentiality agreements. Information will only be disclosed with express client authorization or by legal determination.
9. Intellectual Property
All website content, including texts, images, logos, design and code, is property of Express Traduções or its licensors and is protected by copyright laws. Reproduction, distribution or modification without prior written authorization is prohibited.
10. Responsibilities and Limitations
Express Traduções commits to providing high-quality services, but does not guarantee that:
- The website will always be available or error-free
- Translations will meet all subjective expectations
- There will be no interruptions or technical failures
Our responsibility is limited to the amount paid for the service. We are not responsible for indirect damages, lost profits or consequential damages.
11. Cancellation and Refund
The client may cancel the service before execution begins with full refund. After commencement:
- Up to 25% of work executed: 75% refund
- Up to 50% of work executed: 50% refund
- More than 50% executed: no refund
12. Terms Modifications
We reserve the right to modify these Terms of Use at any time. Changes will take effect immediately after publication on the website. It is the user's responsibility to periodically check for updated terms.
13. Applicable Law and Jurisdiction
These Terms of Use are governed by Brazilian laws. Any dispute will be resolved preferably through mediation or arbitration. If not possible, the jurisdiction of Florianópolis, SC, Brazil is elected, with express waiver of any other.
14. Contact
For clarifications about these Terms of Use or our services, contact us:
Express Traduções
Responsible: Alessandro Calvi
Email: contato@expresstraducoes.com.br
Phone: +55 (48) 99844-2001
Address: Florianópolis, SC, Brazil
15. General Provisions
If any provision of these Terms is deemed invalid or unenforceable, the others shall remain in full force. Tolerance of non-compliance with any condition shall not constitute waiver of the right to demand it. These Terms constitute the complete agreement between the parties regarding website use and services.